I came home from vacation and the hose from the refrigerator had come loose and made a mess of water all over my kitchen, into my dining room and down into my basement.  I was so upset and did not know what to do.  I called my insurance company, and they gave me your number.  I called around 7 pm and one of your men, Matt, called me back within minutes.  He was patient and courteous as we spoke.  As promised he arrived within the hour with a few other men.  They worked until almost 1 in the morning!  I was very impressed how knowledgeable they were.  They helped make my night better by helping me through my nightmare.  Although I was upset with water damage, your men really were a blessing to me.  Thank you so much for coming to me.  I did not know company's like you still exist. I would definitely recommend your company to anyone who needs assistance.

Your great staff made this water damage as painless as possible. I know this kind of service can't be given by most other companies and made such a difference in handling this setback in my home.

I liked how your mitigation team explained everything to me two times.  I sometimes do not understand things and they were very patient with me.  People sometimes do not understand that and your team did.

I felt confident in the knowledge of your estimator that came to the home I was renting.  He knew how to talk to my tenant and he knew how to talk to me separately.  That means a world of difference. So professional!

Thank you for a job well done. Your SERVPRO is a great company. Thanks for your quick response.

SERVPRO is second to none! Your team was always smiling and polite.  Their knowledge shows the training they have been through.  I was very impressed with the results. I thank you for having such a wonderful group of people.

I want to commend you team and entire staff for their professionalism throughout the entire process of our disaster.  I hope I never have to use you again, but I will if we incur such another disaster.

Thank You,

Sandra